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Improving Managerial Effectiveness with Versatility Mastery Program
July 28, 2011 from 8:00 a.m. to 5:00 p.m. and July 29, 2011 from 8:00 a.m. to noon

Improving Managerial Effectiveness with Versatility Mastery Program is a one or one and one-half day course designed to increase managers’ interpersonal effectiveness. It opens with comprehensive lessons on the concepts of Communication Style and versatility, then presents a series of relevant scenarios and exercises in which managers apply their new knowledge and insights. Mangers learn to communicate better with direct reports, increase reports’ productivity and coach them to achieve grater effectiveness in their own positions.

It take more than business savvy to get ahead in the workplace. Successful managers combine their professional expertise with strong interpersonal skills to lead people and achieve results.
Improving Managerial Effectiveness with Versatility Mastery Program uses the popular and proven Communication Style Model and Versatility Model to help managers communicate more effectively--a crucial factor in the success of both the individual manager and the organization.

Participants will learn to:
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Determine their own Communication Style and Versatility based on self-assessment and ratings from others.
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Effectively communicate with others.
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Understand why some relationships are more productive than others.
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Modify behavior to maximize productivity.
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Maintain proper workplace “tension” for maximum productivity.
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Manage each Style’s “back-up behavior” (i.e., default mode when under pressure) in order to iron out differences and maintain well-working teams.
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Obtain social endorsement (or approval) from others.
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Improve Key Relationships through role-playing exercises.